BATON ROUGE — Entergy said Tuesday it was looking to “close any gaps” in communication between its team and its public school system client after a scheduled outage in the neighborhood around Parkview Elementary caught the school district by surprise.
The East Baton Rouge Parish School System said earlier in the day it had to close the campus and move its students to another campus to complete the school day.
The school district said it was never notified of the planned outage.
Entergy said the outage in the Parkview Oaks neighborhood near Jefferson Hwy. and the airline was scheduled for crews to “safely perform reliability work on the electrical system”.
Electricity was cut in the area around 11 a.m. The school district called it a “blackout” and said it would close campus for the duration of the day.
Power was restored before the 3 p.m. cut-off time set by Entergy for customers.
The utility company said it was working to solidify its communication process: “While customers in the region were notified through their preferred communication channel (phone, text and/or email), we are reviewing communications with the school and will fill in any gaps prior to future scheduled outages.”
According to EBR Schools, the children were taken by bus to Woodlawn Middle School, about two miles away on Tiger Bend Road. Parents were encouraged to pick up their children from the Woodlawn campus during regular departure times.